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Sarah’s $20 Leadership Lesson

This morning, I learned something unexpected — not from a training or a leadership seminar, but from a humble Zoom meeting. At 9:00 AM, I was ready for an important external meeting. Coffee on my right hand, notes on my left — the usual routine. Everything went smoothly until I received a message from another team: “Hey, we’re going to use this Zoom account at 10:00 for our external meeting.” Wait, what? I was still in the middle of mine! Turns out, although I had booked the Zoom account first , the system automatically set my reservation to 30 minutes (09:00–09:30) . So, the other team thought the slot from 10:00 to 12:00 was free and simply booked it.Small misunderstanding — but a chaotic one. Both meetings were with external partners, both were important, and neither could be moved.So, after a quick mental debate, I made a spontaneous decision: I bought a one-month Zoom Premium plan , using my personal credit card — all for the sake of keeping everyone’s meetings running smoo...

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